Consumer Guide

It is unlawful for any company to provide recruitment services in Malaysia if they are not a registered License Recruitment Agency under the Ministry of Human Resources Malaysia (Jabatan Tenaga Kerja Semenanjung Malaysia). Any company that provides unlawful recruitment services or assistance in Malaysia should be reported using the Working for Worker (WFW) on the Department of Ministry of Human Resource Malaysia digital channel. It is important to know that any agency that helps with your recruitment cannot guarantee you a placement.

Definition of a Licensed Recruitment Agency Registered license recruitment agency must meet professional standards, follow a Code of Conduct and maintain up-to-date knowledge of labour law and procedure.

Registered Licensed Recruitment Agency All registered license recruitment agencies have a unique License Agency Registration Number. You can check if a company is registered with the Ministry of Human Resources Malaysia (JTKSM) on the website www.jtksm.mohr.gov.my

Identification of a Registered Licensed Recruitment Agency A Malaysian licensed agency can be easily recognized by their company name. The company name shall begin with the Agency Pekerjaan words before the actual name of the company, and they've got to be a private limited company (Sdn Bhd) that registered with the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia), obtained the license from The Ministry of Human Resources Malaysia (Jabatan Tenaga Kerja Semenanjung Malaysia), and they must renew their license every two (2) years.

​ The agencies that have registered for overseas endorsement are allowed to do overseas recruitment placement but not all license agencies have the eligibility to do the overseas placement unless they are holding the relevant overseas endorsement license.

APS/CG/JC-k/R01/130524